8 Questions to Ask Your Artificial Turf Installer

8 Questions to Ask Your Artificial Turf Installer

8 Questions to Ask Your Artificial Turf Installer

It is essential to research and ask the right questions when considering artificial turf installation to ensure you get the best product for your needs and value for your money.

Here are 8 key questions you should always ask your artificial turf installer:

1. What type of turf will be used?

Different artificial turf types have different characteristics, so ask what turf will be installed.

There are two main types of artificial turf: nylon and polyethylene. Nylon turf has a dense weave, which offers durability and resilience; however, it can feel more abrasive than the soft polyethylene variety.

On the other hand, polyethylene turf is made of shorter fibres, making it softer and more comfortable underfoot. It’s also less expensive than nylon turf but may not be as durable. Both types have benefits and drawbacks; it’s essential to consider your needs when deciding which artificial turf suits you.

At Astro Klean, we have premium and Australian-made artificial turf suited to any property in Brisbane and surrounding areas. Contact us today if you need more information about our turf varieties.

2. How long has the installer been in business?

It’s essential to understand how experienced the artificial turf installer is before you hire them for installation. Ask about their experience level and any certifications or licences that they may have.

At Astro Klean, we are QBCC Licensed, Insured and an Accredited silver status agent of APT Asia Pacific.

3. What guarantee does the installer provide?

An excellent artificial turf installer should provide a guarantee for their work. Make sure to ask about this before you commit to installation.

At Astro Klean, we offer a 7+ Year Manufacturer Warranty & 1-year installation warranty.

4. Is the installer licensed and insured?

Ask whether the artificial turf installer is licensed or insured in case something goes wrong during installation. This can help ensure that any damages are covered.

As previously mentioned, Astro Klean is an insured and licensed team and can carry all facets of artificial grass installation.

5. What type of maintenance is required for the turf?

Artificial turf requires regular maintenance to keep it looking its best. Ask about what type of maintenance is needed for the specific turf you are having installed. Experts will be happy to discuss turf maintenance and cleaning products to use and how regularly to use them.

6. Does the installer offer any additional services?

Many artificial turf installers also provide other services, such as artificial grass cleaning, maintenance, landscaping and other extra work. Ask if the installer offers any of these services to ensure you get all the necessary services.

7. What is the estimated timeline for installation?

Make sure to ask about the approximate timeline so that you can plan accordingly and know how long it will take before your turf is ready.

8. What payment methods does the installer accept?

Ask the artificial turf installer which payment methods they accept, so you know what to expect when it comes time to pay. Some companies may require upfront payment, and this may not work for you if you are on a tight budget.

At Astro Klean, we offer interest-free finance options. We can install your artificial lawn without paying upfront. We also offer fast approval.


These 8 questions are useful for anyone considering artificial turf installation and should be asked of any potential installers before making a final decision.

If you are in Brisbane or surrounding areas and would like to opt for synthetic turf, contact us to request a free estimate.
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